Incoterms are internationally recognised commercial terms that determine who is responsible for each stage of a goods movement.
Used by importers, exporters, customs agents and logistics firms, they enable the entire supply chain to understand what their roles and obligations are as goods cross international borders.
This free webinar from the Chartered Institute of Export & International Trade will introduce how Incoterms work, why they are so significant, the distinction between direct and indirect representation in customs procedures, and how recent regulatory changes in the UK and EU could impact best practice.
The webinar was hosted by the Chartered Institute on 11 June 2025 by executive editor William Barns-Graham. He was joined by the organisation's trade and customs expert Maighdlin Gibson, DFDS key account manager Andrew Martyn and DPD UK's senior international business development manager Jackie Potter.
To learn more about this topic, you can complete our half-day Incoterms training course or Level 4: Customs Practitioner Award, now in its second edition to provide up-to-date content.
You can download your copy of the webinar presentation slides here.
