International Trade Helpline - The Institute of Export and International Trade

Expert international trade advice and support on demand

The IOE&IT’s International Trade Technical Helpline is available to all Business Members as a part of their member benefits package and offers an invaluable direct line into the IOE&IT’s team of experts.

The helpline is here to provide support on any international trade query including:

Export controls
Bribery Act
Customs & VAT procedures
Tariff classification
Regulatory and compliance issues
Insurance issues
Payment terms & letters of credit
Transport & logistics
Contract issues & Incoterms
Customs valuation
Temporary admission
Proof of Export
Authorised Economic Operator status
Use of letter of credits

The service is provided over a dedicated member phone helpline, ensuring you can contact an IOE&IT expert directly at the point of need. Business members can click below to login and access the helpline details.

Access the Helpline

You can also review some of the most frequently asked questions to the helpline here.

Use of the International Trade Technical Helpline is subject to our terms and conditions.

Our Consultancy Services

When your business needs more help or advice than we can provide via the helpline, we have a range of consultancy services available to both members and non-members alike. Business Member discounts are available on the full range of IOE&IT consultancy services.

Our consultancy offerings include an interrogation of your business needs and processes allowing us to provide tailored solutions that are specific to your situation.

Click here to find out more or call 01733 404400 to discuss the IOE&IT’s consultancy services in more detail.