CDS support solutions

CDS support solutions

Support for your business through the CDS migration

The Customs Declaration Service (CDS) is HMRC’s designated replacement for the Customs Handling of Import and Export Freight (CHIEF) system, with the switch off of CHIEF for import declarations having taken place on 30 September 2022 and exports following in November 2023.

With the November deadline approaching for UK traders in 2023, now is a critical period in which your business can prepare for this significant system migration. With the consequences of incorrectly filing customs declarations ranging from business disruption to fines and penalties, being unprepared is not an option.

At the IOE&IT, we are committed to providing you with the right support for your CDS needs. That’s why we’ve put together a range of CDS solutions, including:

Below you will find details of our available CDS support and solutions that deliver competitive advantage to businesses facing this significant upcoming change.

NEW CDS support available through our helpdesk

On-demand CDS support

IOE&IT Business Members have access to a range of business support benefits, now including CDS support available through our helpline.

Delivered through the IOE&IT’s International Trade Technical Helpline, a dedicated group of CDS specialists are on hand to provide the support our business members need, when you need it.

Training courses

The IOE&IT is offering CDS-specific training courses designed to ensure your business and staff can successfully use the CDS system. As with all our training courses, these one-day sessions are delivered online by a member of our expert training team and IOE&IT Business Members can benefit from discount prices.
Using the Customs Declaration Service

Designed for those who have prior knowledge of how to complete declarations and previous experience of using CHIEF, this course provides delegates with an overview of the changes expected when migrating from CHIEF to CDS.

Our specialists will highlight the key elements of a new customs declaration submitted via CDS and how you can prepare for this major system change.

Register for your essential starting point in achieving compliant trade when using the CDS system.

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Customs Declaration Service – Advanced

Our specialists give you a comprehensive overview of the new CDS system and the challenges it can solve, providing you with technical expertise using it.

This advanced session will include a particular focus on the introduction of new data elements in CDS, understanding error codes and the important details required to ensure compliant submissions.

Take your understanding of using CDS to the next level and gain a competitive advantage. Register your interest below.

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IOE&IT's range of consultancy services delivers expert support and guidance to businesses across all areas and subject matter within the field of international trade. From our CDS trade surgeries through to in-depth and configurable consultancy services, we have the solution for your business.

IOE&IT Business Members can also benefit from discounted rates on these services.
CDS trade surgeries and consultancy options

Get answers to all your CDS questions on a two-hour phone session with one of our international trade experts. Through our CDS trade surgeries, you can set the agenda based on your specific requirements and receive specific advice for your customs and trade queries.

Extended consultancy sessions fully tailored to your specification are also available and our experienced team are on hand to assist in structuring consultancy packages around your defined needs.

IOE&IT Business Members receive a 25% discount

Business Members

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Standard rate

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