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Introduction to Exporting
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International markets offer huge opportunities for UK businesses. Finding and developing new markets for products is a hugely valuable avenue for expansion and in some sectors in particular, global demand for British brands and products makes international trade an excellent means of growth. Selling internationally is very complex but – as with most things – easy with help and appropriate training.

The Introduction to Exporting course covers all the basic key areas that a new exporter would need to become a much more effective exporter.

The course will explain the requirements for documentation, what content is required and why? Plus
an overview of country of origin, Incoterms and what you need to keep as proof of export for potential audits.

Where applicable, the course will explain any cost implication so that delegates not only understand
why costs are applied to certain documents and processes, but how to potentially allocate these
costs to maintain profit.

Delegates attending this course will receive 6 months' free support from the tutor.


Learning outcomes

  • Explanation of what an export is – pre BREXIT and what could be post BREXIT
  • Overview of dispatches and acquisitions
  • The role of Customer Services in International Trade
    • Dealing with different cultures
    • Key aspects of good international customer service
  • The export process – overview of how the process works and information requirements
    from exporters
  • Country of Origin
  • Tariff Codes - HS / CN / TARIC - Overview
  • Overview of documents and why we have them and proof of export
    • Commercial Invoice - content and example
    • Packing List - content and example
    • Airway Bill - content and example
    • Bill of Lading - content and example
    • CMR notes - content and example
  • Exporter Responsibilities
  • Export Packing / Volume Calculations - Activity
    • FCL v LCL for competitiveness
    • Explanation of volume v weight for shipping
  • Incoterms – A review of each term, their application and issues to be aware of
    • Using Incoterms as Incentives
  • Trade Agreements - Preferential/Free – A description of the different types of trade
    agreements currently in place.
    • Overview of Preference documents
    • Overview of Non-preferential documents


Who should attend

This course is most suitable for new exporters or people working in export but who have never had formal training.

The departments within a business that this course would apply to are:

  • Customer Services
  • Export Administration
  • Shipping
  • Export Sales Administration
  • Logistics
  • Distribution


The Presenter - Jeff Lewis MBA BSc MIEx

Jeff has worked at all levels of business across a wide range of industries within the UK and International Sales arena. Since 2009, Jeff has worked as an Independent Export Adviser, and as an Approved International Trainer for the Institute of Export & International Trade, Chambers of Commerce, plus other independent training organisations delivering public and in-house courses on all aspects of international trade. Read more


Member price - £299 + VAT

Non-member price - £399 + VAT

Join the Institute from as little as £70 and save over £100 on your training course!


Continuing Professional Development (CPD)

This course is CPD certified - 10 points


IOE&IT Digital Badges

We have partnered with Acclaim, a part of Pearson, to provide you with a digital version of your course attendance credentials. This digital badge will contain data describing your credentials, the training course attended and how the skills you have now earned.

Click here for more information


Before booking please make sure you read our training course terms and conditions. Booking a place on one of our training courses implies acceptance of these terms.


Dates and locations

Start date

End date


08/11/2018 08/11/2018 Manchester Book now
05/12/2018 05/12/2018 London Book now
18/12/2018 18/12/2018 Birmingham Book Now


Related courses:
Intro to Importing Sales and Marketing