Get customs advice that counts

Do you have customs and global trade challenges? Working with the right consultancy partner is key.

Our specialists have real-world expertise, a proven track record and a passion for practical solutions.

Through our advisory and consultancy services, they are here to help you. Completing our short five-minute form is your first step:

Meet the specialists

Caroline Rowden

I enjoy helping clients turn complex customs rules into clear, practical processes. Drawing on my 15 years of international trade and supply chain expertise, I help businesses keep goods moving.

For example, I worked with a client to break down their product into key components, align classification and valuation with HMRC expectations and create a clear, repeatable exporting process. Result: no more delays at the border!

Caroline Rowden, MCIEx Customs Practice Lead Chartered Institute of Export & International Trade
Joseph Goldsworthy

My international trade journey began when I founded a business importing excise products for the hospitality industry. I gained first-hand insight into the challenges businesses face when trading internationally.

Today, with over a decade of industry experience, I help organisations overcome these pitfalls, delivering practical solutions. I have saved multiple organisations over £1m each in overpaid duties. There is nothing more satisfying than making a difference.

Joseph Goldsworthy MCIEx Advisory Technical Manager Chartered Institute of Export & International Trade
Ilona

International trade is full of changing regulations and interpretations of rules. I help clients cut through the noise, drawing on 10 years of trade experience.

One of the achievements I'm most proud of is when I focused on a particular country with a client, where operations are highly complex and high-risk. Through long-term collaboration, I transformed fragmented behaviour into a centrally-governed, compliant framework.

Ilona Kawka, MCIEx Imports Advisory Lead Chartered Institute of Export & International Trade

How can we help your business?

Complete our Customs Compliance Needs Assessment, telling us your customs compliance challenges and business background.

 

Get compliance support

 

Fill in your Customs Compliance Needs Assessment

Learn more about our customs specialists

Anna Doherty MCIEx (Grad)

Anna Doherty MCIEx (Grad)

Customs Practice Director

Chartered Institute of Export & International Trade

Ilona Kawka

Ilona Kawka

Imports Advisory Lead

Chartered Institute of Export & International Trade

Caroline Rowden

Caroline Rowden

Customs Practice Lead

Chartered Institute of Export & International Trade

Joseph Goldsworthy MCIEx

Joseph Goldsworthy MCIEx

Advisory Technical Manager

Chartered Institute of Export & International Trade

Testimonials

Scott Downie

Once we contacted the Chartered Institute, they provided the assurance we required very quickly. A health check of the business was implemented and once we understood where we could improve, we chose the right model of help which fitted our business needs.

The Chartered Institute has provided invaluable guidance, not only from their consultant, but the support from being a member is excellent.

Clear and concise and very knowledgeable, the Chartered Institute provided everything we were looking for.

Scott Downie Senior project manager ICR Integrity Ltd
Michael Broughan

Had we not implemented the Chartered Institute’s recommendations, we could have lost three to four times the amount of money in subsequent sales.

We wouldn’t have been accepted onto various requests for proposals (RFPs) if we were not able to prove our compliance certification levels.

We have the Chartered Institute to thank for marking our card. Your help resulted in millions of pounds of business being maintained and secured.

Michael Broughan Head of enterprise resource planning development Doncasters Group
Katie Arnold

The Chartered Institute experts have been nothing short of brilliant.

We received a ‘customs health check.' We’ve since also had help over the phone and by email from Chartered Institute experts. They were unbelievably knowledgeable and incredibly helpful.

Bringing customs declarations in-house has reduced the transit times on the goods that we import and the Chartered Institute has massively helped us with this project.

Katie Arnold Process coordinator Bürkert Fluid Control Systems

Fill in your Customs Compliance Needs Assessment