Get expert advice on returning goods and potential solutions to minimise duty exposure and manage cash flow

Goods that are shipped from Great Britain to third countries, including the European Union, may sometimes need to be returned.

To manage cashflow and minimise duty liability on these returned goods, importers can avail of Returned Goods Relief (RGR).

Our experienced staff will assist you in identifying whether relief is available, conditions of using relief and what processes should be followed to maximise duty mitigation.

How to book

Our consultancies can last for different periods of time depending on the needs and extent of support your business needs.

Please ensure you have assessed how much time your business will need our support for before booking. If you are unsure how long you will need, complete this analysis form and we will get back to you with a recommendation.

There is a 25% discount for business members


2 days: £2925 + VAT
Book now


Half-day - 09:30-13:00 or 13:00-16:30

Full day - 09:30-16:30

*plus expenses if applicable