Global Trade Live: Preparing for a customs audit

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Customs Declaration Software Implementation Support

Managing customs operations can feel overwhelming. Outsourced processes often lack transparency, drive up costs, and leave businesses vulnerable to compliance risks. Without the right tools and expertise, achieving control and efficiency becomes a challenge. 

Our consultancy service empowers businesses to bring customs declarations in-house with confidence.  

Our support also includes an assessment of whether importers and exporters can bring customs operations in-house. This assessment requires access to your CDS data, now available for free from HMRC. We can assist you with downloading and analysing this data, so we can help you determine the best options for your business. 

From readiness assessments to CDS software integration and post-launch audits, we provide tailored, sector-specific solutions to improve your compliance and cost efficiency.  

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How does it work?

Your consultant starts the process by assessing your current customs processes and identifying opportunities for improvement. Next, we guide you through customs declaration software selection, implementation, and staff training using role-specific pathways and simulation exercises.

Once live, we provide structured SOPs, compliance templates, and quarterly audits to keep your operations aligned with regulatory standards. With continuous improvement and expert support at every stage, you can trust us to make your transition smooth, sustainable, and successful.  

What you’ll receive  

  • Full transition support from readiness assessment to post-launch audits   
  • Tailored implementation with your chosen customs software, training, and compliance   
  • Compliance confidence through SOPs and HMRC-ready processes   
  • Ongoing improvement with audits and expert advisory  

Which companies will benefit from using our retained advisory services?

Whatever your role is in international trade, our advisory services are invaluable across all areas of customs compliance. Our advisory services are particularly useful in the following industry sectors:

Food and drink
Manufacturing
Retail
Logistics
Pharmaceuticals
Freight Forwarders

FAQs

We can support you at any stage of your journey, from initial readiness assessment to partial or phased implementation. Our modular approach means you can start small and scale up as your confidence and needs grow.

We don't sell or recommend a "one-size-fits-all" customs software. Instead, we help you identify and select the right customs software to meet your business needs—considering your declaration profile, sector requirements, team capabilities, compliance objectives, and integration preferences. We then support you through vendor shortlisting, due diligence, configuration, and onboarding to ensure the chosen solution fits your processes and delivers the outcomes you expect.

And if you have already chosen your customs software provider, we are ready to help you implement it in the best way for your business.

Implementation timelines vary depending on your current processes, team size, and chosen modules. We offer a phased approach, starting with readiness assessment and planning, followed by software integration, training, and post-launch support.

No problem! Our solution includes comprehensive training pathways, simulation exercises, and ongoing support. We tailor training to your team's roles and experience levels, ensuring everyone is confident and capable before go-live.

Regardless of the customs software you choose, our offering includes advisory support, business case development, tailored implementation pathways, staff training, user acceptance testing (UAT), and post-implementation audits. We bridge the gap between your business and the customs software provider, ensuring your team is confident, compliant, and ready for go-live.

Enquire now

Enquire now

To find out more about our Customs Declaration Software Implementation Support please complete this form. We'll be in touch to discuss your needs.

📞 New enquiries

Interested in our services or looking to join.

+44 (0)1733 404 410

Mon-Fri 9am-5pm, Saturday 10am-4pm (excl. bank holidays).

👥 Central office

Renewals, payments, support with your account or services.

+44 (0)1733 404 400

Mon-Thurs 9am-5pm, Friday 9am-4pm (excl. bank holidays).