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Expert customs consultancy and professional advisory services

As leading UK customs compliance specialists, we provide expert-led customs consultancy services to help businesses manage risk, optimise processes and trade compliantly. With an experienced customs adviser by your side, you will receive tailored, professional advice designed to support confident, long-term decision making.

Enquire about consultancy support

Customs consultancy support for complex compliance challenges

Customs compliance is increasingly complex, with evolving regulations, digital systems and enforcement requirements placing greater pressure on businesses that move goods internationally. We work alongside you and your team to provide expert-led customs consultancy, supporting confident decision making across your organisation’s international trade activities.

Professional customs consultancy and expert advice

Our customs consultants provide tailored advice designed to help your business streamline processes, manage compliance risk and adapt to regulatory change. Drawing on practical experience supporting real-world trading operations, we deliver consultancy support that aligns with how your business trades in practice.

We work with organisations across a range of sectors to deliver relevant, business-specific customs advice informed by current UK customs requirements and international trade frameworks.

Deep UK customs compliance expertise

Our customs consultants bring extensive, hands-on knowledge of UK customs legislation, procedures and compliance frameworks.

With experience supporting businesses across import, export and customs operations, we provide expert-led consultancy and professional advice to help you manage risk, adapt to regulatory change and trade compliantly. Our regulatory expertise includes...

  • Customs Declaration Service (CDS) implementation and usage
  • Commodity code classification in line with UK legislation and the Harmonised System
  • Customs valuation and origin guidance to support compliance
  • Sanitary and Phytosanitary (SPS) requirements for regulated goods
  • Customs procedures and authorisations, including transit and special procedures

Fill in your Customs Compliance Needs Assessment

Get my bespoke solution

Meet your customs specialists

Meet Anna, Ilona, Caroline and Joseph - your experienced customs consultants who provide practical, expert support across a wide range of customs and trade compliance challenges.

Anna Doherty MCIEx (Grad)

Anna Doherty MCIEx (Grad)

Customs Practice Director

Chartered Institute of Export & International Trade

Ilona Kawka

Ilona Kawka

Imports Advisory Lead

Chartered Institute of Export & International Trade

Caroline Rowden

Caroline Rowden

Customs Practice Lead

Chartered Institute of Export & International Trade

Joseph Goldsworthy MCIEx

Joseph Goldsworthy MCIEx

Advisory Technical Manager

Chartered Institute of Export & International Trade

What our clients say

Katie Arnold

The Chartered Institute experts have been nothing short of brilliant.

We received a ‘customs health check.' We’ve since also had help over the phone and by email from Chartered Institute experts. They were unbelievably knowledgeable and incredibly helpful.

Bringing customs declarations in-house has reduced the transit times on the goods that we import and the Chartered Institute has massively helped us with this project.

Katie Arnold Process coordinator Bürkert Fluid Control Systems

Our customs consultancy services include:

  • Customs Declaration Service (CDS): Support with selecting, implementing and using appropriate CDS software.
  • Classification: Guidance on accurate commodity code classification in line with UK legislation and the Harmonised System (HS).
  • Valuation: Professional advice on customs valuation, including transfer pricing considerations.
  • Origin: Support with establishing non preferential origin and accessing preferential rates under relevant trade agreements.
  • Sanitary and Phytosanitary (SPS) compliance: Advisory support for food, drink and agricultural goods.
  • Risk mitigation: Development of internal compliance programmes to reduce reliance on third-party intermediaries.
  • Customs legislation: Ongoing support to adapt to changes in customs legislation and policy.
  • Facilitation and optimisation: Advice on customs procedures such as transit, inward processing, customs warehousing and Authorised Economic Operator (AEO).
  • Duty optimisation: Review of import processes and data to support duty reclaims, voluntary disclosures and ongoing compliance.



Fill in your Customs Compliance Needs Assessment

Get my bespoke solution

What our clients say

Scott Downie

Once we contacted the Chartered Institute, they provided the assurance we required very quickly. A health check of the business was implemented and once we understood where we could improve, we chose the right model of help which fitted our business needs.

The Chartered Institute has provided invaluable guidance, not only from their consultant, but the support from being a member is excellent.

Clear and concise and very knowledgeable, the Chartered Institute provided everything we were looking for.

Scott Downie Senior project manager ICR Integrity Ltd
Enquire now

Enquire now

Enquire today. Anna and her team will review your requirements and advise on the next steps for your business.

📞 New enquiries

Interested in our services or looking to join.

+44 (0)1733 404 410

Mon-Fri 9am-5pm, Saturday 10am-4pm (excl. bank holidays).

👥 Central office

Renewals, payments, support with your account or services.

+44 (0)1733 404 400

Mon-Thurs 9am-5pm, Friday 9am-4pm (excl. bank holidays).

FAQs

Businesses often engage a customs consultant when customs requirements become more complex, compliance risk increases, or internal teams require specialist support. Our expert consultancy can help your organisation navigate regulatory change, review existing processes and ensure your customs obligations are managed correctly.

We provide professional, expert-led customs advice tailored to the specific trading activities of your business. Our advisory support focuses on compliance requirements, regulatory interpretation and practical application, rather than general guidance.

Working with our experienced customs advisers can help you identify compliance gaps, reduce reliance on third parties and adapt to changes in customs legislation. Our expert advice supports more confident decision making and helps minimise the risk of errors and penalties.

Yes, our customs consultancy and advisory services support organisations with a wide range of customs compliance challenges, including complex regulatory requirements and evolving customs processes. Consultancy support is tailored to how your business trades in practice.

Enquiries are reviewed by our experienced customs advisers and business development managers who will assess your requirements and discuss the most appropriate form of consultancy support for your business.