Feedback from training courses
"May I take this opportunity to thank you for all your help in the arrangements and organisation for the in house training some of our employees attended. The course was very informative and structured to our requirements. I feel that the relationship that has been built up with the Institute of Export has been both fruitful and supportive.Your help and knowledge has been very much appreciated over the years and may that continue long into the future between Hochiki Europe and Institute of Export."
Anita Luck, Hochiki Europe Ltd
"Our company Edrington Distillers Ltd have been dealing with the Institute of Export for a number of years. As well as having many personal members, we are also a business member of the Institute of Export.
We have regularly used the Institute's training department, where we have booked and attended courses run by them, which have all been very well received by the individuals that have attended. More recently, over the past 3-4 years, we have asked the Institute to run courses on-site at our premises. The organisation of theses have been extremely smooth and very professional, with individuals who have been friendly and accommodating. The trainers certainly know their areas of expertise and are very adaptable - they genuinely seem to have a real interest in what we have wanted from these "in-house" training courses, so much so that they are very much gear-up to our needs and any examples used are very relevant to our industry.
As a whole, the dealings we've had with the Institute's training department have always been professional and deliver what they promise, so much so that they are the first "port of call" when we are considering any export training for any of our employees."
Pamela Marshall, The Edrington Group
"Our European Distribution Centre based in central Europe was a new concept for Johnson & Johnson and was built at the end of 2006. We started with a few shipments and this has steadily grown over the last 3 years and we now export to over 120 different countries worldwide.
Our International Department has steadily grown from 2 people to 20 and will not stop there. We are constantly looking for ways to train and educate our team members. After looking at the various training sessions offered by the Institute of Export we decided that we would be interested in sending some of our team to attend.
After discussions I was delighted to hear that the Institute could offer in house training, even in Belgium, specific to our type of business, and we could have group
sessions. Peter Thomson came over for two days and we managed to have four different topics. The feedback has been superb and my team are looking forward to more!
Peter had taken time to learn our business and was able to come prepared to discuss our needs. The training levels were just as specified and everyone was impressed with Peter’s knowledge and experience. As English is not the first language for all of my team, he took care to ensure everyone understood and they felt at ease to ask questions. Many thanks to the Institute for these useful sessions and we look forward to organising more in the future".
Rosanna Finlay, Johnson & Johnson MD&D, European Distribution Centre, Belgium
"Sudhakar Kasture's training programme on "Imports in India" met and far exceeded my expectation. It met all the objectives, covering all aspects of the importation process including important background information and a light-hearted but informative view on the difference in cultures. This gave the audience a greater understanding of the interdepartmental relationships and roles of all involved in the importation procedure. The course was tailored towards our HS codes and business set up.
His vast knowledge and experience were used to effect as he highlighted common errors and practical solutions to avoid these.
Although we had a lot of information to learn, Sudhakar's humour and interaction with the audience facilitated a comfortable pace.
His presentation collateral complimented the course, with a section answering all questions that were sent prior to the course, useful websites and a CD provided with all the relevant regulations."
Julie Smith, Telesoft Technologies Ltd